Return & Refund Policy – Ventlys Air

At Ventlys Air, we strive to provide high-quality products and a great shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• You must provide a receipt or proof of purchase.

If the product arrives damaged, defective, or incorrect, please contact us immediately so we can resolve the issue.

Non-Returnable Items

Certain types of items cannot be returned, including:

• Used products

• Products damaged due to misuse

• Items returned without original packaging

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed and the amount will be credited to your original method of payment within 5–10 business days.

Return Shipping

Customers may be responsible for return shipping costs, unless the item was received damaged or incorrect.

Order Cancellation

Orders can only be cancelled within 12 hours of placing the order. Once the order has been processed or shipped, cancellation may not be possible.

Contact Us

If you have any questions about returns or refunds, please contact us:

Website: https://ventlysair.com
WhatsApp: +91 8594027419
Instagram: @ventlsair

Our support team will respond as quickly as possible to assist you